Understanding Your Lead Time

Once you have selected the size and finish of the item you would like to purchase please take note of the dispatch time frame displayed above the 'Add To Cart' button, this will outline if your item is in stock or on order with our suppliers and due into stock at a later date.

Once dispatched and collected by our courier partner delivery times vary depending on your location and the courier service selected.

For further information around our delivery services please see visit our Customer Care Centre.

In stock, ready to ship

If your item is showing as in stock, then it is currently in our Sydney warehouse. Once your order has been placed it will be processed by our warehouse team and prepared for shipping. Once dispatched and collected by our courier partner, delivery times vary depending on your location and the courier service selected.

On order, ships after arrival date

If your item is due to be dispatched after a certain date this means it has been popular and is currently out of stock but we have more on the way! Once your item has been received at our Sydney warehouse your order will be processed by our team ready for shipping. 

Available to pre-order

If your item is available to pre-order this means it is currently out of stock and not on order. The approximate weeks given is the full lead time and we are not able to confirm the exact date it will arrive after ordering. Once a date for arrival into our warehouse is set, we will contact you to confirm. Please contact us if you have any further questions.  

Please note: We have been experiencing a high volume of calls, orders and enquiries and our team are working really hard to get back to queries as quickly as possible. If you do email us, or place an order, rest assured it has been received and is being processed, and we will be in touch as soon as we can!